2016 Annual Report

Chips And Chat Meetings

During the year we visited a different town in Powys and Ceredigion each month to hold Chips and Chat meetings. 

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Nia Boyd

Customer Services Team Leader

A total of 88 tenants attended Chips and Chat last year with an average attendance of seven people per meeting. A survey carried out at the end of the year highlighted that 100% of attendees would like to see Chips and Chat meetings return to their local area again next year, demonstrating its popularity in engaging with residents in a relaxed and informal manner. It’s an opportunity for people to air their concerns directly to Mid-Wales housing staff while having the opportunity to enquire about wider housing issues such as welfare benefit reform. Residents also enjoy the social aspect of the meeting as it gives people a chance to meet their neighbours and others living in the town. For staff, it has proven to be a good way of breaking boundaries and fostering a more positive relationship with residents. 

During the year we have had guest speakers from The Rubbish Diet, giving advice on food waste and eating fresh food and the Citizens Advice Bureau, providing advice on energy efficiency and switching energy providers. 

With meetings held in the evening, in accessible locations, Chips and Chat continues to grow as popular form of community engagement. 

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